We are receiving an overwhelming amount of requests about clogged toilets, drains and dryer problems.
This is the responsibility of the tenant.
Look at your lease please, last page that states: additional terms and conditions. You have a copy of the lease and you need to read your lease. SMART will not be sending vendors to repair these issues unless it is something major.
You the tenant need to resolve the issue.
If these items become backed up for whatever reason — Tenants, you need to contact a plumber that is licensed, bonded and insured and this is a cost to you — not SMART or the Owner.
If it is determined that it is more serious — we will be notified and proceed accordingly. Make sure you have a plunger near by! This also includes drains, sinks, showers and tubs—if it’s slow draining, then you might have a “hair” issue.
Tenant’s you are responsible for this as well.
For Emergencies only, after hours
Call: (702) 743-8544